Dresses
Spring–Summer Confidence
Light fabrics, modern silhouettes and timeless pieces designed for real life.
Summer Essentials
Lightweight pieces designed for effortless style and all-day comfort.
Frequently asked questions
Where does Gludz ship?
We currently ship to addresses within the United Kingdom only.
We do not ship to P.O. Boxes or international destinations at this time.
How long will it take to receive my order?
Our delivery timeline includes both processing and transit time:
- Order Cut-Off Time: 17:00 (GMT – London)
- Processing Time: 1–4 business days (Monday–Friday)
- Transit Time: 8–11 business days (Monday–Friday)
- Total Estimated Delivery Window: 9–15 business days from the date of purchase
Please note:
- UK public holidays may extend delivery by 1–2 business days.
- Rural or remote areas (including Northern Ireland, Scottish Highlands, Isle of Man, Channel Islands) may require additional transit time.
- Delivery dates are estimates and not guaranteed.
How can I track my order?
Once your order is dispatched, you will receive a tracking number by email.
- Tracking may take 1–3 business days to activate.
- Updates appear once the courier scans the parcel into their system.
If you do not receive tracking details within 5 business days, contact our support team.
What is your return window?
You may request a return within 30 days of receiving your order.
To be eligible for a return, items must be:
• Unworn and unused
• Unwashed and in their original condition
• Returned in the original packaging or equivalent protective packaging
• Returned with all original tags, accessories, and components
All returns require a Return Merchandise Authorization (RMA) before being sent back.
Returns sent without prior authorization may experience delays or may be refused by our fulfilment team.
How can I contact customer support?
Email: support@gludz.com
Customer Service Hours: Monday–Friday
Response Time: 12–24 business hours
We are committed to resolving all inquiries promptly and fairly.